Maunik Sakariya
Microsoft / AWS Certified
What I do ?
Experience
Feb 2024 – Present
Interac Corp.
Technical Analyst
Contract Full-time
- Directly involved in the Footprint Reduction Project, managing the decommissioning of hardware on-site at Interac’s Toronto Equinix location, ensuring compliance with ISO processes and procedures. Assisting in the new hardware refresh project on-site and responsible for building resources in the cloud or configuring SaaS solutions.
- Currently involved the VPN Replacement Project, overseeing setup, review of proofs of concepts, and testing and validating items from an end-user perspective. Providing comprehensive end-user training and support, and handling hypercare and troubleshooting issues for both Windows and MAC systems.
- Actively engaged in technical and end-user documentation for various projects, ensuring all processes are thoroughly documented for reference and future use.
- Actively managing Active Directory group and policy management, optimizing user access and security protocols.
Sep – Dec 2023
Interac Corp.
Technical Analyst
Co-Op / Internship
Jan – Dec 2023
Brand Guruz
Web Developer
Freelance
- Developed and designed websites for clients using WordPress, Webflow, and Wix Studio, enhancing online presence, lead generation, and ensuring seamless performance across all devices through responsive design and cross-browser compatibility testing.
- Collaborated with clients to create customized, business-aligned solutions and implemented effective SEO strategies, driving organic traffic and achieving measurable results.
Mar – Aug 2023
Carry Telecom
Technical Support Representative
Contract Full-time
- Facilitated resolution of 5000+ client issues through effective communication and documentation of progress; achieved 90% customer satisfaction rating.
- problem resolution time by 25% for internet, phone, and TV services, improving customer satisfaction and service delivery.
- Escalated Level 2 and 3 IT issues to the Manager, ensuring timely resolution and minimal disruption to business operations.
- Provided network support and resolved technical problems, using troubleshooting techniques to identify root causes and
prevent recurrence. - Used ticketing systems and documented troubleshooting procedures, ensuring accurate tracking and reporting of all IT issues.
Apr 2021 – Mar 2022
getactyv
Software Engineer
Full-time, Permanent
resulting in faster and more efficient software development and deployment processes.
provided real-time feedback, leading to a significant 50% increase in user engagement and retention.
project on time and within budget.
Project: getactyv.com
Jan 2021 – Apr 2023
Freelancer
Web & WordPress Developer
Freelance
- Developed websites for international clients, using WordPress and web frameworks, improving online presence and lead
generation. - Ensured seamless website functionality and responsiveness across multiple devices through responsive design principles and
cross-browser compatibility testing. - Some of my projects : peoplebox.ai, mcta.co.in, alsami.in, brandguruz.ca, linkhardware.ca, purebluecannabis.com
Education
May 2022 – Dec 2023
Cloud Computing
Loyalist College
2017-2021
Bachelor of computer science
P P SAVANI UNIVERSITY
Design Skills
Web Design
90%
Print Design
65%
Logo Design
80%
Graphic Design
90%
Coding Skills
JavaScript
95%
PHP
85%
HTML/CSS
100%
Smarty/Twig
75%
Perl
90%
Knowledges
- Marketing
- Digital Design
- Social Media
- Time Management
- Communication
- Problem-Solving
- Social Networking
- Flexibility
Certificates
Microsoft Certified: Azure Fundamentals AZ-900
Learning Docker
AWS Cloud Quest: Cloud Practitioner
AWS Fundamentals: Going Cloud-Native
Badges
Honors & awards
Winner of Website Design Competition
Secured 1st rank among 12 teams in a university-level website design competition.
Issued by P P Savani University · Jan 2019
Finalist of Gujarat Industrial Hackathon 2019 organized by SSIP (Students Startup and Innovation Policy)
In this hackathon, we devised a solution to reduce the waiting time during checkout at a shopping mall. We proposed two different methods to solve this problem. The first method is with the help of RFID, we modified the shopping cart to read the product and also provided a mobile application for finding the products' location and navigate inside the mall as well as completing the payment. We presented a fully working prototype at Hackathon. This method is bit affordable than another one.
The Second method to reduce the waiting at the shopping malls, we suggested the use of AI, we used object detection of this method.